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April 13, 2020
Question

PDF Document has grey space - please Help!

  • April 13, 2020
  • 1 reply
  • 8914 views

Edit: solved the problem. There was something called 'markup' added and as i deleted this, everything works fine

As you can see in the photo, my created document has a nasty gray space on the right side. I wrote this document with ms office (newst version) and then saved it as a pdf document. It has no comments included, already checked that. has anybody got an idea what i can do to avoid the gray edge? thank you! (im using the german version of both programms)

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1 reply

try67
Community Expert
Community Expert
April 13, 2020

Go to Edit (or the Acrobat menu if you're on a Mac) - Preferences - Page Display and tick "Show large images".

April 13, 2020

hey, thank you for your answer, but that didnt work either.

try67
Community Expert
Community Expert
April 13, 2020

What exact command did you use in Word to convert the file to a PDF?

What version of Acrobat do you have? And of Office? And the OS?

Can you share the file with us?