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Question

PDF document pages turning yellow

Forum|Forum|4 years ago
September 14, 2021
84 replies
138315 views

I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

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defaultlei0q1m30enc

Participating Frequently

I got my wife to apply latest Windows updates last night and that has resolved the problem for her.

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US1709

Participant

Just installed the very latest Windows 10 21H1. It did not change anything, so all PDFs are still yellow!

@Adobe, are there any news? How about going quickly back to the last working version, for the moment?

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Graham5E4C

Participating Frequently

Have the problem, noticed this morning 18 Sep. I am only using PDF reader, 2021.007.20091. The yellow background is in all PDF documents I am looking at, all previously showed no yellowing.

The PDF reader plugin for Chrome is OK, no yellow background.

Dare I suggest Microsoft?? Update Tuesday has just happened, and I can confirm that the same version of PDF reader and the same PDF file renders completely as expected on a laptop that has not yet had the latest Windows 10 updates.

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defaultspuwnjpskcm2

Participant

Same issue... began in the last day or so. Interested to see if they come up with a fix.

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defaultbzr7pahq7831

Participant

Same problem here.

ervinr71695714

Participant

Same as well...

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defaultg50bjmt3hj1g

Participant

I am having the same problem... very annoying

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defaulta65q2jim4cfs

Participant

Same problem here

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melarc

Participant

I am having the same issue too. It's rather annoying to see this.

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US1709

Participant

Same here. Given that it occurred immediately after the update, it is very likely that this update was indeed a virus. Lost already at least 3 hours of work time in the night, trying to save a serious deadline, not to speak of lifetime.

If Adobe enforces such situations, they apparently do not consider that some people rely on their software for work ... please Q/A your software before distributing it, or give us at least a quick button to roll back ...

aliciat97893320

Participating Frequently

I have reached out to Adobe tech support. They are aware of the issue and working on a solution. Hopefully sooner than later.

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kevin5C33

Participant

I hope they are quick. I don't want to have to switch to another reader.

Same issue here. All pdfs that I have ever created now have yellow backgrounds. They even print out with a yellow cast. It seems to be the background page only. All graphics and images are true color, even white is still white.

So far I have been forced to present four different projects in online meetings, all with yellow backgrounds. VERY FRUSTRATING ...and embarrassing.

None of the fixes suggested really work. Some remove the background yellow, but cause other color problems just as bad. Maybe a temp solution for some, but not if your files have any colors or renderings.

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default1feb2mw2ffg9

Participating Frequently

The temp solution for important projects and presentations would be to use a different reader until Adobe comes up with a fix. This is not a great solution I agree and is not one that everyone can do.

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Celmir5E80

Participant

Celmir paganotto pedrolo Celmir paganotto pedrolo

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Celmir5E80

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Celmir paganotto pedrolo

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