Participant

Question

PDF document pages turning yellow

Forum|Forum|4 years ago
September 14, 2021
84 replies
138319 views

I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

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default5waervlebxzz

Participating Frequently

I've had the same problem just started today. Very frustrating. Costing me a lot of time and my works looks really unprofessional. Adobe, please help

aliciat97893320

Participating Frequently

I just reinstalled - and everything is still yellow. Also, all my custom form fields are now a strange gray/red and wierd.

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Laurie5C04

Participant

to fix select:

Edit/perferenes/accessibility/replace document olors/custom colors/PAGE BACKGROUND then select WHITE/document text black

This fixed it for me.

D

default1feb2mw2ffg9

Participating Frequently

I am also on Windows 10 with a Surface Pro. Today all of a sudden all the white bacgrounds on my PDS files started displaying yellow. There is nothing online that I can find on how to fix this. Even uninstalling and reinstalling Acrobat does not fix the problem.

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gina58543339

Participant

Is anyone from Adobe going to respond here???

I tried changing all of these accessibility suggestions, but had issues with it changing colors I didn't want to be changed. Now I can't even add a signature to a document without it adding a yellow background color to my signature. I looked for a way to remove the update, I can't find any information on how to do that.

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Yvonne5FD6

Participant

SOLVED (?) - I had hte same issue this morning, and it seems that the documents were not corrupted (I could open them on other computers with no yellow pages) so I just reinstalled the Adobe Pro software and not it is fine!

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Yvonne5FD6

Participant

*now it is fine

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jw416npd

Participant

I have at least right two computers that just started doing this. As well checked and everything is up today, check page color in Word and Outlook no changes.

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PhotoUser123

Participant

samething just happened here.

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Cathy5C34

Participant

I had the same issue after updating Adobe Pro today. All PDF documents regardless of source were showing with a yellow background. I unintalled and reinstalled, still the same issue. Here is how I fixed it:

Under Edit>Preferences>Accessibility Select Replace Document Colors, then Custom Color and Select White under the Page Background - even though it already shows as White.

Should not have to do that, but it corrected for all documents subsequently openned.

Hope this is helpful.

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jw416npd

Participant

I tried that but it caused problems with my colored documents. Worked well for converting office documents with no color though.

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Key5E69

Participant

Same issue here. Spent a good amount of time trying to fix this for a few of my clients. I also don't see any way to revert to a previous version of Acrobat. That seems like a pretty big oversight for Adobe, no? I loath calls regarding anything adobe, what a weird company/sotware development process.

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Jodi5CFA

Participant

I also loathe any issues to do with Adobe, they are the most difficult company to deal with! They don't want anything to do with their customers!

Bernd Alheit

Community Expert

What OS does you use?

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default72cgy6vugh2w

Participant

I'm having the same issue! It's yellow like this:

(Side note, the only way I was able to do a workaround as of now, is to edit the PDF, click Backround > Add > Select white color > hit add. But this will have to be done on every PDF! Any fixes please!?)

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helpme_123

Participant

I am having the same issue! This is quite annoying when printing too. My papers are coming out yellow!! I am gonna try your method for the time being.

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gina58543339

Participant

This is happening to me too. It started this morning after the update installed v 21.007.20091, print preview doesn't remove yellow on files downloaded today, but does on files previously downloaded. Changing the accessibility only changes background area, not whole document, When I look at the file in my email there is no yellow Background.