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AxelRMSFT
Participant
June 17, 2021
Question

PDF documents not loading after June 8th on 64 bit Web Browser Control web App

  • June 17, 2021
  • 0 replies
  • 1047 views

PDF document not loading after the June 8th 2021 Adobe Acrobat and Reader DC – June 2021 Update Rel... - Adobe Support Community - 12099242 update on Windows 10 client machines. This is specifically impacting 64bit Web Browser Control Applications. 

 

Non-working Plugin details: Adobe PDF Reader | 21.5.20048.436468

Name: Adobe PDF Reader
Publisher: Adobe Inc.
Type: ActiveX Control
Architecture: 32-bit and 64-bit
Version: 21.5.20048.436468
File date: ‎Friday, ‎May ‎28, ‎2021, ‏‎12:58 AM
Date last accessed: Not available
Class ID: {CA8A9780-280D-11CF-A24D-444553540000}
Use count: 0
Block count: 0
File: AcroPDF64.dll
Folder: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX

 

This issue is also affecting IE11 when force to load in 64Bit Enhanced Protected Mode and Printing.

 

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