Skip to main content
DJ Big Dog
Participant
October 20, 2025
Answered

PDF file closes automatically in windows 11

Installed Adobe X1 on a new laptop,  My pdf file closes automatically in windows 11.

Not enough time to read the file. HELP!!!

Amal.
Amal.Correct answer
Legend
October 21, 2025

Hi there 

 

++ Adding to the discussion 

 

For more information, please go through the help page https://adobe.ly/42TlBjX 

 

~Amal

View reply

3 replies

DJ Big DogAuthor
Participant
October 21, 2025

Thank you responding to my inquiry with the response of "chances are Adobe Acrobat X1 (2012) is not fully compatible with Windows 11, which is likely causing your PDFs to close immediately after opening.  If you are just viewing PDFs only, you can get the free Adrobat Reader from Adobe".

Next question: I am doing more than viewing a PDF.  Are their any patches or workarounds to solve this problem?

Translate
Amal.
Amal.Correct answer
Legend
October 21, 2025

Hi there 

 

++ Adding to the discussion 

 

For more information, please go through the help page https://adobe.ly/42TlBjX 

 

~Amal

Translate
justlearn
Community Expert
justlearnCommunity Expert
Community Expert
October 20, 2025

@DJ Big Dog chances are Adobe Acrobat X1 (2012) is not fully compatible with Windows 11, which is likely causing your PDFs to close immediately after opening.  If you are just viewing PDFs only, you can get the free Adrobat Reader from Adob themselves: https://get.adobe.com/ca/reader

Translate
m
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices