Skip to main content
A
avipenhollow
Participant
December 4, 2019
Question

pdf files not opening

  • December 4, 2019
  • 2 replies
  • 310 views

I am not sure what happened, but recently my computer is not opening any pdf files.  I am not sure how to troubleshoot this and would appreciate any ideas.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 4, 2019

You need to associate PDF files with Acrobat or Acrobat Reader at the OS level.

Which operating system do you use?

 

 

Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Just Shoot Me
    Legend
    December 4, 2019

    Do you have Acrobat Reader (Called just Reader) installed?

    Are you a subscriber to any of the sunscription plans that included the Full Blown Acrobat DC?

    How are you trying to open these PDF files?

    Have you restarted your computer lately?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices