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Participant
December 4, 2019
Question

pdf files not opening

  • December 4, 2019
  • 2 replies
  • 310 views

I am not sure what happened, but recently my computer is not opening any pdf files.  I am not sure how to troubleshoot this and would appreciate any ideas.

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2 replies

Nancy OShea
Community Expert
Community Expert
December 4, 2019

You need to associate PDF files with Acrobat or Acrobat Reader at the OS level.

Which operating system do you use?

 

 

Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Legend
December 4, 2019

Do you have Acrobat Reader (Called just Reader) installed?

Are you a subscriber to any of the sunscription plans that included the Full Blown Acrobat DC?

How are you trying to open these PDF files?

Have you restarted your computer lately?