Participant

Question

PDF fillable forms are blinking Non stop

Forum|Forum|4 years ago
September 21, 2021
44 replies
50418 views

I've been using fillable forms with out any issue up until yesterday. Now everytime I open a fillable form, the fields blink not stop and the fields are also black while I type so I don't see anything I'm typing. I've updated my OS and I've also uninstalled Acrobat and reinstalled it. Neither helped. Please help if you know how to.

PDF forms

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Thom24145278jfaz

Participant

We have the same issue with PDFs with interactive fields in Acrobat Pro.

I'm not sure if this is applicable to every situation, but it seems to work fine if I do NOT have the Separation Preview pallette open.

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T.Taylor

Participating Frequently

I actually got customer support on the phone today. I was so desperate to get this fixed that I allowed them to remote in on my computer (something I've never in my long life allowed). They were absolutely clueless about what was happening and what to do. So if you do have customer support on the line, don't bother giving them access to your system, they will just want to start messing around with your programs and system.

In the meantime the problem persists with an additional element of surprise when the form is downloaded with Firefox. The form downloaded with the radio buttons missing. My client is very unhappy about the form fiasco.

greggv20979193

Participant

I have found that that turning off "Show field preview when creating or editing form fields" under prefrences / forms solved this problem for me.

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T.Taylor

Participating Frequently

This does not solve the problem. If we're creating fillable forms that means we're probably sending them to people to fill them out. We shouldn't have to give instructions for people to adjust their settings to be able to use the forms. The forms should function properly on any computer without adjusting settings.

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The Other SLindsey

Participant

Still an issue. Here is a simple example of the problem. Clicking on the check box causes a flash. Scrolling is also very sluggish, as it seems the text goes from fuzzy to crisp each movement. Really an issue when creating or editing a complex form.

flashing_example.pdf

Creative.Assistant4

Participant

Thank you! I too have the "latest" update but no option to enable/disable "Enable native OS for optimal performance". So THIS/YOUR suggestion worked for me! Thank you so much, the blinking has been driving me insane. I thought it was computer but it's a solid 2018 Macbook Pro where I do video editing and graphic design, so I was baffled when it couldn't handle editing a PDF.

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peider55

Participant

It drives me crazy… The enclosed example is still relatively harmless. From time to time, the screen flickers for seconds, especially if form fields are included. Buttons in particular.
BigSur 11.4

MacBookPro16,1

AMD Radeon Pro 5500M,

Intel UHD Graphics 630

Adobe Acrobat Pro DC, Continuous Release, Version 2021.011.20039

Bildschirmaufnahme_2022-01-19_um_07-52-28.zip

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Casey22717977klzk

Participating Frequently

This worked for me: Preferences > General, then under "Application Startup" click on the box to activate a check mark for "Enable native OS mode for optimal performance." Then press "OK" and shut down the Adobe Acrobat Application. Open the PDF fillable file and the blinking ceased. Your milage may vary.

Mac M1 (2020), 16 GB

macOS Monterey Version 12.1

Adobe Acrobat Pro DC Version 2021.007.20099

jmahoney58

Participant

OMG this worked for me. Thank you.

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Casey22717977klzk

Participating Frequently

Yaaaassss!!!

Bevi Chagnon - PubCom.com

Legend

As mentioned earlier, this forum is a user-to-usesr help group, not Adobe's tech support forum. Adobe employees rarely chime in here (you'll see the Adobe logo next to their name). "Community Professionals" are just volunteer experts invited to help when we can.

This bug has been registered at www.Acrobat.UserVoice.com which is monitored by Adobe staff: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44524617-blinking-forms

However, please note: you'll need to drum up votes to get Adobe's attention even at that forum. (Aim for 200+ votes for it to get on Adobe's radar.)

So VOTE for this to be fixed at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44524617-blinking-forms And tell colleagues who have the problem to vote, too. Give details, and also state how this bug affects your use of their software.

And yes, I agree with you. It's abstolutely insane that we customers must "get out the vote" in order to get a bug fixed.

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Scott Russey

Participant

This is ridiculous Adobe! This issue has been around since October. Get with it!!!!!

Milwauken55

Participant

Feb. 2, 2022 and I have the same problem.

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Matthew224944121xhp

Participant

Same issue as the rest .

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jmgagnon01

Participant

I have an M1 MacBook Air; using Adobe DC. I was experiencing this problem until I did the following:

Acrobat Pro DC >> PREFERENCES >> RESOLUTION >> select "Use System Setting" (127 pixels per inch) instead of the default 110 Pixels per inch.

I suspect it has to do with the System-on-a-Chip (SoC) GPU. it may not be able to render stable images unless presenting at the Native Resolution / Pixels-per-inch of the system. This problem also occurs on 2K (UHD) monitors.

I make no guarantees, your mileage may vary, but I figured I would share what worked for me.