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Participant
March 2, 2019
Question

pdf flagged for issues not related to document

  • March 2, 2019
  • 2 replies
  • 831 views

after following all the instructions on Create and verify PDF accessibility, Acrobat Pro
the results I get are:
flagged for "image only-pdf = failed" when document is all text - no images

flagged for ""tagged pdf=failed" when I  manually set all the tags

flagged for "tagged form fields = failed" when this document has no forms
shows 5 issues under content, none of which apply to this document
shows issues under "tables" and "lists" when this document has none of these - this document is straight text.

So, why am I getting these flags when they are either wrong or not pertinent to this document?

This topic has been closed for replies.

2 replies

Inspiring
March 4, 2019

^wow.

Some more context would be helpful though.

  • What was the source file from?
  • What app did you apply tags in? Is it possible that you set tags up in InDesign, exported to PDF, but then did not set the PDF page thumbnail properties to use the document tagged structure?
  • What versions of that app and the PDF Pro were used?
  • Re: Form Fields, do you have ANY input fields in the file? Or even invisible form frames that might have been in the source but unseen because they were unused? I've had InDesign documents export form elements before when a designer placed content frames but never used them.
  • If errors are referencing tables and lists when the document does not have any, I'm guessing there is a weird  tagging issue going on. Are you auto-tagging? Manually tagging? Has someone else provided the document that may have set things up strangely?
  • Knowing your workflow might help too. Like, 'I received a Word Doc that I imported to InDesign in which I set up x, y, and z. Finally, I exported to PDF and used Acrobat Pro (version#) to do a, b, and c.' Maybe you received a PDF already made.
sumner888Author
Participant
March 4, 2019

Thank you for identifying the information that would help to find a solution.

  • Source file is a Word Doc.
  • Tags were entered in Word doc prior to saving
  • Office 365 - Word; Adobe DC 19.010
  • Never out any forms in this document. Only text
  • all tags were manually inserted in the info section prior to saving.
  • I created a document for a client, added text, added tags, title. Then saved as pdf through Word. Once opened in Adobe, I checked for Accessibility.
    I can't share document as it is a confidential client document.
Inspiring
March 4, 2019

Thanks for following-up with more details.

Reading how you typed "tags were entered in Word prior to saving" and "all tags were manually inserted in the info section" has me curious. Can you elaborate on this process? As I understand it, you would use paragraph styles within Word to define the text levels (normal, heading 1, heading 2, etc.). Those styles are associated to HTML style tags that gets exported when you create the PDF file from the Word document. So for example, applying the standard paragraph style of Heading 1 spits out on the PDF side a tag for that paragraph as "H1".

You can see these tags in Acrobat Pro by clicking the icon for Accessibility, then clicking the Tags View icon.

I'm not sure what you mean when you say that tags were inserted in the info section. By info section, do you mean the Properties List under File?

Legend
March 4, 2019

Please don't ask us to guess, please share a problem file on the internet, and reply with the link. (You CANNOT share in the forum. You CANNOT send it in an email).


Also please tell us the exact release of Acrobat in use, as there are continual improvements in this area.