PDF forms on ipad; not opening as a fillable form

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Has anyone encountered the issue of pdf forms not opening as a fillable form? Is there a set of steps that I should inform our users of if they choose to open the form on their iPad?

barbara_a7746676Correct answer

Community Expert

It may be the form is opening in Apple Preview. If the pdf form is opening in any application other than Adobe Reader or Adobe Acrobat, there are usually problems.

barbara_a7746676

Correct answer

Community Expert

It may be the form is opening in Apple Preview. If the pdf form is opening in any application other than Adobe Reader or Adobe Acrobat, there are usually problems.

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marsha80409963

Participant

Thanks for the insight Barbara!

Is there a free, safe app that I can instruct ipad users to download from the iTunes store in order to allow them to edit pdf forms?

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barbara_a7746676

Community Expert

Yes. They can use the free Adobe Acrobat Reader mobile app.

Free mobile app and PDF viewer for iPad | Adobe Acrobat DC

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