Skip to main content
harryn50126680
harryn50126680
Participant
November 30, 2017
Answered

PDF hyperlinks won't work in gmail preview

  • November 30, 2017
  • 1 reply
  • 3203 views

Hello,

I put all the hyperlinks in the document using Adobe DC. The document works fine in Preview and Adobe reader & DC. But when I attach it to an email in gmail and click on the thumbnail at the bottom all link fail to work. Is there an option on export or save as that I have missed that would allow me to do this?

* Safari Browser

* Imac OSX El Capitan - 10.11.6

Imgur link - to screenshot of the problem GMAIL PREVIEW - Album on Imgur

Cheers,

This topic has been closed for replies.
Correct answer Tariq Dar

Hi Harryn,

Sorry for the delay in response.

You may be aware that Google Chrome and other popular browsers have deprecated support for NPAPI plugins: Change in support for Acrobat and Reader plug-ins in modern web browsers which means they are not using Acrobat or Reader technology to render/preview pdf files.

Either you may raise this issue with Google Chrome or open your file in standalone Reader or Acrobat app.

Let us know if you have further questions.

-Tariq Dar

1 reply

T
Tariq DarCorrect answer
Legend
February 22, 2018

Hi Harryn,

Sorry for the delay in response.

You may be aware that Google Chrome and other popular browsers have deprecated support for NPAPI plugins: Change in support for Acrobat and Reader plug-ins in modern web browsers which means they are not using Acrobat or Reader technology to render/preview pdf files.

Either you may raise this issue with Google Chrome or open your file in standalone Reader or Acrobat app.

Let us know if you have further questions.

-Tariq Dar

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices