pdf icon missing on email attachments

Question

Hallo,pdf attachment on macbook Mail, appears as a general blank sheet and there's no pdf icon.Any idea on how to solve this issue? I have latest Ventura update and app update

Amal. · Answer

Hi @Andrea29101350jxfp

I'm sorry to hear about the frustration you must be feeling regarding the issue with Apple and case number FB11787697. I understand how important it is to have these bugs fixed promptly, and it's sad to hear that Apple has declined to address it in a minor release.

While we at Adobe don't have control over Apple's decision to delay the fix until the next major version of macOS. I would request you follow up with Apple and see if that helps.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.