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Anonymous
May 29, 2023
Question

PDF Payment

  • May 29, 2023
  • 1 reply
  • 285 views

Hi. On 25th. May 2023 I was charged in my account 420 NIS (112.95 U$S) and I usually pay 70 NIS (18.83 U$S) per month. I want soebody to explain me why I was charged with no explanation.

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1 reply

try67
Community Expert
try67Community Expert
Community Expert
May 29, 2023

You should contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, including via phone)
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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