PDF Preview Handler doesn't work

Download Outlook Temp Cleanse.  Clean your temp files out, then try again. 

Wow, so this is still a problem - since 2007.

</slowclap>

I had this problem with Win 8.1 after installing Adobe Acrobat DC.  Problem is apparently Adobe Acrobat DC does not have a previewer and thumbnail viewer.   I tried the fixer from PretentiousName but that didn't work for me because, I think, DC can't be fixed like previous versions, as it does not offer a previewer.

The simple fix that worked for me was to uninstall Adobe Acrobat DC and then downlaod Adobe Acrobat Reader XI from:

https://get.adobe.com/reader/

DO NOT DOWNLOAD ACROBAT READER DC!!!! You want to get Reader XI to restore the preview functionality.

Instead of accepting Adobe Reader DC, click on: Do you have a different language or operating system?

This will take you to a page where you can choose your operating system and choose to download Adobe Reader 11 instead of DC.  Adobe Reader XI (or 11) DOES have the preview function, so once this was installed, I could see previews in Outlook and Explorer again.

Hope this works for you too!

Hey I am running Adobe Reader XI on Windows 7 x64 and still have the issue with no thumbnails showing. When is this problem going to be fixed?

Good Morning Andorio,

I was having the same problem as what is mentioned in these posts, and I also could not see a preview in windows explorer ( Windows 7, 64-bit).

I tried the registry fix as described elswhere on the internet, but the entry in the registry matched what the entry for the fix.

I have Adobe Pro and Reader both installed on my system, so I opened up Adobe reader and here are the steps that I took.

Click on Edit on the tool bar, go down to Preferences..., click on General, now you should see a box titled " Select Default PDF Handler".

Click on this box, and I chose the Reader 11 handler.

The software will implement this change and then requests you to reboot your system.

I rebooted and presto I can now see the thumbnail of the file as well the preview of the PDF file.

I hope that this helps.

Have a Great One!

I'd been working fine for a while, but then a few months ago again lost the preview functionality. I'm running 64-bit Windows 7 with Office 2010, and Adobe Reader X. I checked the registry, and that's OK, tried repairing Reader & Office, all to no avail. Finally, I uninstalled and reinstalled Reader and now all is well again! Go figure; I haven't had to go the "reload" route in a while I suppose an update/fix install doesn't go through the whole process necessary to configure the previewer.

I got my thumbnails visual by using 32-bit explorerer on a 64-bit machine (Vista). But all of a sudden this doesn't work anymore. Could this be caused by an update of Microsoft or Adobe? ('pretentious' didn't work for me but maybe that's because I didn't cleared my thumbnail cache)

Guys,

We are having difficulties with the adobe X prefiev handler on terminal services (remote desktop session host)

When an administrator opens outlook and want to see the preview in Outlook 2010, it goes perfectly. Also the Windows Explorer preview pane does work.

But on a account with normal user rights (non-local admin) the preview handler in outlook as well as Windows Explorer doe not work.

does anybody else experience this problem?

Hope the misery of this problem will end soon, because it never worked properly.....

greetz

Hey everyone!  I'm still not getting it to work properly, even after installing Leo's fix.  I'm running Win 7 and access all my files off of a network drive (maybe that's the problem?).

Because I've installed the fix, it is showing thumbnails, but the thumbnails I'm seeing are often for the next, most recent file in the folder.  Sometimes the thumbnails are accurate and sometimes not - there doesn't seem to be any rhyme or reason to it.

I've tried everything I can think of.  Repaired installations on everything, installed and uninstalled it all, even manually reset the registry so the fix could fix it all over again.

Thoughts, anyone???

Leo, you da man.  Thanks.