PDF's not working between computers

I create documents from PowerPoint to Acrobat. I got the PDF files to open to specific folders/links in a shared drive on my work laptop/PC. In my system, everything flows according to design. The problem I am running into is when an end-user accesses my folder on their workstation the link functionality does not work. I have compared the acrobat settings between the 2 work stations and nothing stands out as a difference or functionality between our systems. What am I missing here?