PDF sent from my PC unable to read by other people from Whatsapp / Google Drive

Forum|Forum|7 years ago
December 12, 2018
2 replies
787 views

Hi, for every time I sent a PDF file from my own laptop, the PDF sent by the others will have the "thumbnail?" kind of stuff on their pdf. But the PDF I sent are the exactly same thing I just change the name but it will became like this and somehow become different type of file then PDF and my friend unable to view it.

When I upload both of the file to google drive my file are unable to open but if I open the file sent from my friend via Gmail is good.

Same PDF uploaded on google drive by my PC

Same PDF file sent by my friend via Gmail

Is this an uncommon issue? Because I can't seem to find any other people facing the same problem like I do, any suggestion on how to fix it? If there any details I need to provide please let me know thanks!

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T

Test Screen Name

Legend

You're not showing us the name.

You're not confirming the name ends .pdf

try67

Community Expert

At any rate, this is an issue with the PDF plugin of Google Drive. It has nothing to do with Adobe.

R

ryanlim5937Author

Participant

It not about google plugin, both of em is the exact same file but the one with name 2.pdf is the one I downloaded it and change the name of it, and the google/whatsapp can't seem to find the way to view it, but the original which my friend sent is perfectly normal. It's like any PDF sent from my PC is kind of 'different' with other people.