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Participant
July 22, 2024
Question

PDF Sharing access issue

  • July 22, 2024
  • 3 replies
  • 337 views

Since this morning, people I've shared a PDF document with are unable to access it. They're receiving the following error:

if you've experienced this issue or know how to resolve it, please let me know. I'd appreciate any help or insights.
Thank's

This topic has been closed for replies.

3 replies

Meenakshi_Negi
Legend
July 23, 2024

Hi Fethy293650954kx3,

 

Thank you for your patience.

 

Please try accessing the files and let us know if you still get the error message.

Let us know how it goes.

 

Thanks,

Meenakshi

creative explorer
Community Expert
Community Expert
July 22, 2024

@Fethy293650954kx3 in the meantime, couldn't you just send the file the traditional way and send the PDF by email?

 

m
Meenakshi_Negi
Legend
July 22, 2024

Hi Fethy293650954kx3,

 

Thank you for reaching out, and sorry about the trouble caused.

 

The team is aware of this and is working on the fix. The service will shortly be available. 

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi