Justin31716294gq6l

Answered

PDF Space Pop-up

Forum|Forum|5 months ago
December 8, 2025
1 reply
416 views

Hello, currently all of my users org-wide are receiving this pop-up in Adobe Acrobat plug-in/web extension as soon as they open a PDF in the broweser (desktop app seems okay):

Justin31716294gq6l_0-1765222621705.jpeg

Even if the user clicks the x to dismiss the notification, as soon as they open a new PDF it pops up. I don't see anywhere obvious in the admin center to disable PDF spaces OR enable it.. three giant red error messages is definitely distracting/alarming for our users.

PDF

Correct answer Meenakshi_Negi

Hi Justin31716294gq6l,

Thank you for reporting this, and sorry for the trouble caused.

The team was aware of the issue and fixed it.

We suggest that you please try to open the PDFs again and check if you still get the pop-up messages.

Let us know how it goes.

Thanks,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi Justin31716294gq6l,

Thank you for reporting this, and sorry for the trouble caused.

The team was aware of the issue and fixed it.

We suggest that you please try to open the PDFs again and check if you still get the pop-up messages.

Let us know how it goes.

Thanks,

Meenakshi

Justin31716294gq6lAuthor

Hello, things appear to be resolved this morning. Thank You!

Legend

That's great! Glad to know that the issue is resolved.

Let us know if we can be of any further assistance.

Thanks,

Meenakshi