PDF SUBMIT button - mailto ---Problem

Forum|Forum|2 years ago
June 15, 2023
2 replies
739 views

The SUBMIT button on the document was set up as a mailto. It works great if someone fills in the form on their computer and clicks SUBMIT. However, if someone completes the PDF form online and clicks the button without downloading the form, nothing happens.

Is there a way to allow people to submit the PDF form without downloading it first?

This topic has been closed for replies.

T

Test Screen Name

Legend

The problem isn't being online, or being in WordPress. It's the specific browser in use, which could be Edge, Safari, Chrome, Firefox, or a browser on a phone or tablet, or many other things. Some of these fill forms but won't email. Others won't fill, or worse, will send a blank/damaged form. You really need to get your users to download and use Reader, though you should also use an https submit - mailto is unreliable and insecure.

try67

Community Expert

The issue is with the PDF plugin used in the browser. You need to instruct your users to use Adobe Reader if they want it to work correctly.

AdmakrAuthor

Participating Frequently

Is there a way to get things to work within the browser window? I have added it to a WordPress site.

try67

Community Expert

Not really. You can submit a compliant/bug report to the makers of that specific PDF plugin, but I wouldn't hold my breath. Many of these issues have existed for quite some time now.

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