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its92226026
Participant
October 11, 2018
Answered

pdfMaker add-on is not working in outlook 2016

  • October 11, 2018
  • 1 reply
  • 1583 views

we are using Abobe acrobat pro X on all 40 systems and pdfMaker addon was working fine on outlook 2010.

I upgraded 2 systems to office 365 (outlook 2016) and this PdjMaker addon stopped working since then.

Methods applied so far:

- Tried to add the add on agin by going to outlook File- Options- add-ins and by clicking Go after selecting the COM add-ins i found PDFMaker is there and its not selected, but after selecting that one press ok, reopen outlook and nothing happens. by going there again and see its still unselected.

- tried to remove the add-in from that list and added the new one by pressing Add button and selecting the addin by going to c: program files(x86)......... still no luck.

- Tried to increase the registry loadbehaviour value from 2 to 3 decimal. but after rebooting value changed back to 2. even log in as Admin.

- tried to reinstall adobe acrobate pro x but no luck still.

Operating system is Win 10 Pro.

Office Version is offie 365.

Please Help.

This topic has been closed for replies.
Correct answer Dov Isaacs

Acrobat 10 does not support any version of Microsoft Office beyond Office 2013. You would need Acrobat DC for such support.

          - Dov

1 reply

Dov Isaacs
Dov IsaacsCorrect answer
Legend
October 11, 2018

Acrobat 10 does not support any version of Microsoft Office beyond Office 2013. You would need Acrobat DC for such support.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
its92226026
Participant
October 12, 2018

so does free version of Adobe reader DC has the office add-on pdf Maker?