PDFMaker doesn't recognize [next record] Word mail merge code when merging to PDF
A procedure that we've been using for months has suddenly stopped working. Word mail merge to PDF is throwing an error: it's not recognizing <<next record>> as a legit merge code.
We're running Office 365 on Win10, all updates applied.
I'm running a Word mail merge, with data sourced from an Excel worksheet. I'm trying to run the merge directly to PDF, per the "Merge to Adobe PDF" function. (We run this particular merge frequently, but this is the first time it has failed.)
We're getting an Adobe error message that the <<next record>> merge code is not valid. We've deleted the <<next record>> merge code and re-run the merge-to-PDF, but we still get the Adobe error message - even though the code is no longer in the document. We've created a copy of the Merge master .docx - Adobe still throws the error.
We can, however, use the Word merge function to create a new document containing merged records, and that works fine.
Both Word and Adobe have been updated and are current. I also did the Adobe PDF repair procedure suggested in another topic.
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