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Participant
March 21, 2025
Answered

PDFMaker Word to PDF fails to convert ALL alt text

  • March 21, 2025
  • 2 replies
  • 852 views

In Word, when I use the Acrobat ribbon Create PDF (PDFMaker), alt text is only carried over in image 2 (out of 15 with alt text in Word). If I use the built in Word File > Save as, all 15 are in the .pdf. Is this a new / never fixed bug?

 

Correct answer akagarg17099634

Thanks @Boatguypat2, I have rasied the request to fix this issue with engineering team. Will get back to you with resolution in our upcoming releases.

2 replies

Adobe Employee
March 25, 2025

Hi @Boatguypat2 ,

 

Apologies for the inconvinence caused to you. Can you please share the word file for further investigation of the issue?

 

Regards,

Akanksha Garg

Adobe Acrobat Team

Participant
March 26, 2025
akagarg17099634Correct answer
Adobe Employee
April 2, 2025

Thanks @Boatguypat2, I have rasied the request to fix this issue with engineering team. Will get back to you with resolution in our upcoming releases.

creative explorer
Community Expert
Community Expert
March 23, 2025

@Boatguypat2 I always feel relying on Word's "Save as PDF" seems to be the most reliable solution for preserving alt text.

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