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brianwinkeler
Participating Frequently
April 11, 2023
Answered

PDFs automatically opening in same window again in Adobe Acrobat Pro

  • April 11, 2023
  • 5 replies
  • 4213 views

I had my Acrobat preferences set for PDFs to always open in their own unique window, but with the latest update (Version 2023.001.20143) they are once again opening in the same window, forcing me to pull them apart once more. And there is no setting in Preferences that I’ve found to stop this. Any help would be appreciated if someone knows where that setting now exists. Thank you.

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Correct answer bhawnaarora

Dear User,

 

We are delighted to inform you that we have extended support for opening multiple PDF files in separate windows (SDI - Single Document Interface Mode) in the latest updates of Acrobat.

 

To use this preference, simply go to Preferences > General > Open documents as new tabs in the same window and disable this. Relaunch Acrobat and open the documents, they will open in individual window instances (reference image attached for navigation to the preference)

 

We look forward to receiving your feedback and fostering seamless integration.

 

Thanks,

Bhawna.

5 replies

bhawnaaroraCorrect answer
Adobe Employee
July 4, 2024

Dear User,

 

We are delighted to inform you that we have extended support for opening multiple PDF files in separate windows (SDI - Single Document Interface Mode) in the latest updates of Acrobat.

 

To use this preference, simply go to Preferences > General > Open documents as new tabs in the same window and disable this. Relaunch Acrobat and open the documents, they will open in individual window instances (reference image attached for navigation to the preference)

 

We look forward to receiving your feedback and fostering seamless integration.

 

Thanks,

Bhawna.

AnandSri
Community Manager
Community Manager
September 7, 2023

Hi All,

 

I hope you all are doing well. 

 

We appreciate your valuable feedback! We're always looking for ways to improve Acrobat, and we appreciate the time and effort you have taken to share your feedback.  

 

We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you will be able to be more productive & get more out of Acrobat.

 

We are actively working on all the currently unavailable features, such as 'open cross-document links in the same window' and customizing these preferences. We will address them with the highest priority.

 

As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We're happy to provide helpful resources and answers to your questions.

 

If your critical workflows are impacted, you can switch to the old UI from the "Menu" on the top left corner of  Windows OS and View Menu on MacOS. We will follow up with a detailed community-featured post, guiding you to familiarise yourself with the new interface and regular updates on upcoming changes.

 

Thanks,

Anand Sri.

Adobe Employee
April 20, 2023

Hi @brianwinkeler 

 

Thanks for highlighting this issue.

 

This is a known behaviour and we are already tracking it via ticket with engineering team. We will get back to you as soon as we will have an update for the same.

 

Thanks,

Bhawna.

Bernd Alheit
Community Expert
Community Expert
April 12, 2023

Does you use Acrobat with the new UI?

brianwinkeler
Participating Frequently
April 12, 2023

Yeah, this started with the all new layout.

Bernd Alheit
Community Expert
Community Expert
April 12, 2023

You can disable the new UI:

Meenakshi Negi
Community Manager
Community Manager
April 12, 2023

Hi brianwinkeler,

 

Thank you for reaching out.

 

Please let us know if this started with the recent update.

Share the screenshot of the Preference settings for the General category in Acrobat.

Share the OS version number on your machine.

 

Thanks,

Meenakshi

brianwinkeler
Participating Frequently
April 12, 2023

This just started within the last couple of weeks. 

I'm on MacOS Ventura Version 13.3.1

brianwinkeler
Participating Frequently
April 13, 2023

Any thoughts, Meenakshi?