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Participant
March 13, 2024
Question

PDFs open in Reader, not Acrobat Pro

  • March 13, 2024
  • 1 reply
  • 3171 views

On my computer Acrobat is installed in the Creative Suite, but all pdf's only open in Acrobat Reader. I don't even get the choice or option to open either in Acrobat Reader or Acrobat Pro. Whenever I open a pdf I can only chose to open in Acrobat (no specification Reader or Pro) but it eventually opens in Acrobat Reader.

I even tried to delete Acrobat from my Creative Suite but that didn't succeed either.

I really don't know how to reach to my Acrobat Pro which should be available in my Creative Suite.

What should I do to activate it on my computer?

 

 

Subject edited. Was "How to install Acrobat Pro with Creative Cloud"

 

 

 

 

1 reply

jane-e
Community Expert
Community Expert
September 7, 2025

@Ilse Minnebach - Belgium 

 

Does it work when you launch Acrobat first, then choose File > Open?

 

If you are double-clicking in Finder/File Explorer, then you need to change the file association so that the PDF extension opens Acrobat, not the Reader. You do this in your operating system.

 

macOS:

https://support.apple.com/en-gb/guide/mac-help/mh35597/mac

 

Windows:

https://support.microsoft.com/en-us/windows/change-default-apps-in-windows-e5d82cad-17d1-c53b-3505-f10a32e1894d

 

Also, the last Creative Suite version was CS6. We've been on Creative Cloud since 2013.

 

I've moved your post to the Acrobat forum for you. Please ask again if you have further questions.

 

Jane