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modeltweaker
modeltweaker
Participant
May 31, 2017
Question

PDFs print from Chrome, but no Acrobat DC

  • May 31, 2017
  • 1 reply
  • 3464 views

On my Wife's Windows 7 Pro 64 bit (all updates installed) PC I cannot get PDF files (any pdf file) to print. I click print, the dialog box disappears, nothing goes to the spooler and nothing ever prints. If I open any file in Chrome it prints without any issues.

I have been through the troubleshooting guide, updated everything, reinstalled, and still no print output from Acrobat DC v17.009.20044.25828.

Looking for ideas short of scorched earth new PC suggestions.

Thanks.

Tracy

This topic has been closed for replies.

1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
May 31, 2017

Hi Tracy,

Launch Acrobat >Help> Repair installation. Restart your machine and try again.

Also, you may go through this general troubleshooting guide for printing issue with Acrobat/Reader: Troubleshoot PDF printing in Acrobat and Reader

Let us know if that helps.

-Tariq Dar

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