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PDFs stopped opening on Acrobat Pro on my laptop--either from existing files or the web. Where is "repair installation"? Any other suggestions?

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Very simple question. No other details necessary

Dave Creamer of IDEASCorrect answer

Community Expert

Repair is under the Help menu in both interfaces.

David Creamer: Community Expert (ACI and ACE 1995-2023)

Dave Creamer of IDEAS

Correct answer

Community Expert

Repair is under the Help menu in both interfaces.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

M

Michael34934350kgluAuthor

Participating Frequently

Thanks! Disabling New Acrobat worked. And I saw the Help option along the top of the screen, not in a drop-down menu.

But now I don’t see how to get the New UI back. The button that said Menu at the upper left (and allowed me to disable New Acrobat) is no longer there.

(I have to leave for the day so please don’t expect a quick response.)

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Dave Creamer of IDEAS

Community Expert

To get the the new UI back, look under the View menu.

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David Creamer: Community Expert (ACI and ACE 1995-2023)

Karl Heinz Kremer

Community Expert

On Windows, you should find the repair option in the Help menu. Are you on Windows or on a Mac?

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Michael34934350kgluAuthor

Participating Frequently

Yes, I’m on Windows, but Adobe’s Help menu (the ? in the upper-right corner) doesn’t list Repair Installation.

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Karl Heinz Kremer

Community Expert

Ah, I don’t know where they’ve hidden this in the “New Acrobat” user interface. When you switch to the old interface, you will find this function in the Help menu.

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