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Participant
October 18, 2023
Question

PDFs wont print at all I keep getting error.

  • October 18, 2023
  • 1 reply
  • 451 views

i cannot seem to print any PDFs i always get an error from the printer after upgrading to windows 11 is their a setting or something i need to change to fix this issue.

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1 reply

Amal.
Legend
February 26, 2024

Hi there

 

Hope you are doing well and soor for the delay.

 

What happens when you try to print the PDF file, please share the screenshot of the error message for more clarity?

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

 

Please update the application to the recent version 23.08.20555, you may download the patch manually from the link (https://adobe.ly/4bOtie6) and reboot the computer and check, also check for any missing/pending updates for printer driver and firmware and try updating it and check (https://adobe.ly/3TcPZRU)

 

Let us know how it goes.

 

~Amal