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Participant
October 31, 2025
Answered

Performance Issue when inserting photos

  • October 31, 2025
  • 1 reply
  • 42 views

Each time I try to insert a photo into a page, it causes the program to bog down, run slowly, and sometimes stop working.   Even after waiting a long time, you cannot easily move or manipulate the inserted image. 

I have tried this on multiple files, multiple sessions, and have tried repairing the installation.     

Correct answer Meenakshi_Negi

Hi integraworks,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/47m8RoQ

 

Try reinstalling the application using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/43CYv1k).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4oG2CSm.

 

If the issue still occurs, please collect logs using the diagnostic tool and share the log ID. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 31, 2025

Hi integraworks,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/47m8RoQ

 

Try reinstalling the application using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/43CYv1k).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4oG2CSm.

 

If the issue still occurs, please collect logs using the diagnostic tool and share the log ID. 

 

Let us know how it goes.

 

Thanks,

Meenakshi