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R
rajoop
Participant
January 20, 2020
Answered

Permanent Login request

  • January 20, 2020
  • 1 reply
  • 440 views

After installing Acrobat DC last week on my Notebook, I installed it also on my Desktop PC, both running with Windows 10 Pro. Notebook installation is running fine, the desktop installtion is claiming for login every second start.

 

I exercised already all tips, found in this community, but no solution. who can help?

thanks in advance

This topic has been closed for replies.
Correct answer rajoop

Issue solved ... problem was an old installation of CS2_Photoshop ... 

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
January 20, 2020

Hi Rajoop,

 

We are sorry for the trouble. We need some more information for a better understanding:

Are you not able to open the application on the desktop and getting the sign-in prompt repeatedly? If yes, please refer to the similar discussions below and see if that works for you:

 

 

Let us know you are referring to something else.

 

Keep us posted with the results 

 

Regards

Amal

    R
    rajoopAuthor
    Participant
    January 20, 2020

    Hi Amal,

    No, I can open and work with acrobat without any problem, with exception of a 2 times request for login every  Restart. After this no further request as long as you don‘t close the application. After a restart again the request.
    Regards
     
    RaJoOp
    R
    rajoopAuthorCorrect answer
    Participant
    January 21, 2020

    Issue solved ... problem was an old installation of CS2_Photoshop ... 

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