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carll24752104
Participant
January 19, 2018
Answered

Phone does not support mobile scan app

  • January 19, 2018
  • 1 reply
  • 454 views

Every time when I select Adobe Scan I get bugged to download the Mobile PC scan App.  Google Play responds that my device is not supported.  How do I stop it from bugging me.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Carll,

Sorry for the delay in response.

Please make sure that you installing the application on the compatible device.

You can install Adobe Scan on Android version 5.0 or higher and iOS version 10.0 or higher.

If you need any help, please let us know.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
February 1, 2018

Hi Carll,

Sorry for the delay in response.

Please make sure that you installing the application on the compatible device.

You can install Adobe Scan on Android version 5.0 or higher and iOS version 10.0 or higher.

If you need any help, please let us know.

Regards,

Meenakshi