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Herbiedriver1
Herbiedriver1
Inspiring
August 27, 2025
Question

PLEASE Adobe give us the tools to fix PDF's for accessibility!!!!

  • August 27, 2025
  • 1 reply
  • 426 views

Acrobat version- 2025.001.20630
Mac, running Sequoia 15.4

 

My list of issues-

File created by InDesign:

Tagged Content - Failed

   Element 1  -  Sometimes Acrobat will highlight the Element, most times it will not. 

   Right click on the Element 1- the options are Skip Rule, Explain, Show in Content Panel, Check Again, Show Report, Options
Selecting Show in Content Panel - Error message "The selection was not found in the Content Panel"

To have Acrobat show the Element 1 on screen, I have to click some other Element and click back on Element 1 to re-highlight.

 

There is no way to fix that tagged content.

 

If I go to Tags, this is what I see:

 There is no way to find that particular Tag.

If I go to Tagged Annotations and click an Element, it highlights ONCE. After that I have to go to a different page, click there, and then GO BACK to the original page to get an element to highlight.

 

In Tagged Annotations there is no way to fix a Link, it just shows a Link with no options.  

 

I need Adobe to quit pushing AI as an image generator and start using AI to help with Accessibility and real world uses...

PLEASE HELP!

 

 

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    August 27, 2025

    Hi Herbiedriver1,

     

    Thank you for reaching out, and sorry to hear about your experience with  Acrobat.

     

    As you are experiencing issues with the tags added in the PDF via InDesign, please share the following information to get this behavior checked.

    - Share the application version numbers

    - Share the PDF file on which the issue occurs.

    - Steps used to create the PDF from the InDesign file.

    - Have you checked if the issue happens only with the InDesign files?

    - Share the OS version number on the machine.

     

    We will look into this and share our updates.

     

    Thanks,

    Meenakshi

    Herbiedriver1
    Herbiedriver1Author
    Inspiring
    August 27, 2025

    This is not only an InDesign issue. This is on EVERY PDF that I create, or have to try and remediate that someone else has created, Illustrator, Indesign, MicroSoft Word, etc.  The issue is Acrobat on the Mac is just terrible.  I have co-workers who use PC's that can at least get plugins from vendors such as Commonlook to help with PDF remediation. But why would I need someone elses software to fix what should be, and is, the industry standard from the company that created PDFs??

     

    - Share the application version numbers

    Acrobat version- 2025.001.20630
    InDesign - 20.3.1

     

    - Share the PDF file on which the issue occurs.

    I can send it via PM

     

    - Steps used to create the PDF from the InDesign file.

    File > Export > Format (Adobe PDF Interactive)
    General - 
    Forms and Media Include ALL
    Checked Embed Page Thumbnails 
    Checked Create Tagged PDF
    Checked Create Acrobat Layers
    Checked Use Structure for Tab Layers
    Click Export

     

    - Have you checked if the issue happens only with the InDesign files?

    Yes. Consistently. Acrobat will not allow Tags to be edited, Elements will not highlight, etc.

     

    - Share the OS version number on the machine.

    Sequoia 15.4

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