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Participant
June 24, 2024
Answered

Please help

  • June 24, 2024
  • 1 reply
  • 351 views

When creating the account I have given a wrong email address. I now cannot loginto my account as I cannot remember my password. Please help me to deactivate my plan.

 

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Correct answer JR Boulay

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
There is no email support, so beware of scammers.
If the chat window fails to open, then use a different device.

1 reply

JR Boulay
Community Expert
JR BoulayCommunity ExpertCorrect answer
Community Expert
June 24, 2024

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
There is no email support, so beware of scammers.
If the chat window fails to open, then use a different device.

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