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Participant
Mar 18, 2025 6:40 PM UTC
Question

Please Help

I need to move this down. I'm confident it's an Adobe setting because it seems to be specific to this computer. The issue doesn't occur on another computer with the same printer settings.

Does anyone know how to resolve this problem?

 

1 reply

Legend
Mar 18, 2025 6:54 PM UTC

Hi @Impressive_Genie0300, 

Thanks for reaching out. Do you have the same version of Acrobat installed on both machines? Are they both Mac or Windows?
Judging from the attached picture, this seems to be a scaling issue, most likely linked to the machine's printing preferences. 

 

Try comparing printing preferences and printing another file on both machines and check if the issue reoccurs. 

 

For information on troubleshoot printing issues, please visit: https://adobe.ly/3FyAAqT;

 

 


~Tariq

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