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Participant
Jun 26, 2025 1:14 AM UTC
Question

Please help - After viewing a PDF in the browser, I cannot open it in the application.

The following problem is occurring. Please let me know the cause and solution.
1) Open a PDF file in the Chrome browser on the Chromebook.
2) When I click on “Open in Apps” and select “Adobe Acrobat: PDF editing, conversion, and signature tools,” I get the error message "The file could not be opened with this app because the app is not approved. Please try again." and an error message appears and the PDF cannot be opened.

4 replies

Bani Verma
Legend
Jun 26, 2025 8:42 AM UTC

Hi @naoi_kiyoshi_1101,

 

I am moving your question to the correct community, experts there will be able to help you better. 

 

Thanks,
^BS

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Participant
Jun 26, 2025 8:59 AM UTC

Hi Beni,

Thank you kindly.
By the way, can I see the conversation in that community here?

Thank you in advance.

Kiyoshi

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Participant
Jun 26, 2025 9:03 AM UTC

Hi @Bani Verma 

I made a mistake with your name in the above post. My apologies.

Kiyoshi

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