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Participant
November 9, 2024
Question

PLZ HELP, repair acrobat pro. Pages are green, they should be white???

  • November 9, 2024
  • 3 replies
  • 334 views

I've had this problem once before & a full scrub. Then reinstall fixed it..I think? I can't remember! I just tried the regular unistall & reinstall, but I think I run to a scrubber program first??? 

 

Apparently there are no agents? & I can't find their hours anywhere, I have a deadline I need to meet. Somebody please help me...lol

3 replies

Dave Creamer of IDEAS
Community Expert
Community Expert
June 1, 2025

See if you have this preference selected:

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Participant
November 12, 2024

Hi @McKenna385589910m4w 

 

Please share a screenshot of the issue you are getting and the Acrobat version you have on the machine.

You can use Acrobat cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) to clean uninstall and then try reinstalling the application.

 

Regards

Ravi

try67
Community Expert
Community Expert
November 10, 2024

Can you post a screenshot of what you're seeing, as well as share a sample file, please?