Postscript Crashing since last update (Acrobat Pro DC)

Hi Guys,

Since the last update (2019.010.20091), my team and I have been having issues with our PDFs not postscripting, causing distiller to crash.

As background, we use another program (Nitro) to combine a range of documents, email messages, text files etc into a single PDF. We then open the PDF in outlook and save as a Postscript, and then use the postscript to create a usable file. The reason we use postscript is that not doing so interferes with another plugin we use for redacting information.

Prior to last week, which I can only attribute to the 2019.010.20091 update, this worked just fine. The key sticking point seems to be when an outlook .msg file has been converted to PDF by Nitro. (as in PDFs without those emails will postscript fine, emails with them in will crash)

We use Nitro because Adobe doesn't support bulk convert/combining outlook .msg files, and these are a substantial portion of the documents we deal with.

This is extremely frustrating, nothing has changed on our end in terms of process or software, other than Adobe breaking things.

Apologies if this is not in the right section, it's the one that made the most sense to me.

The error given is below:

The problem occurs across multiple computers, with multiple combinations of documents, the commonality appears to be where the outlook files were involved.