Powerpoint files that had successfully converted to PDF now display with different background.

Question

Problem:   I have powerpoint files that had successfully converted to PDF. All of a sudden, when I open the PDF the background appears differently. The first image (top) displays the PDF as it should look, using Preview (the built-in Mac viewer). The second image (bottom) is of the PDF using Acrobat Pro XI (11.0.18). Instead of the blue gradient, the image is white. When another user opens the same PDF on her Windows machine it displays properly, blue gradient intact. Related Forum Post:   My issue is similar to the one linked below. That problem was resolved by Acrobat > Preferences > Accessibility > Replace Document Color was  turned on when it shouldn't have been. In my case, the accessibility setting was fine. PDF No Longer Has Dark Background When Exported from MS Word 201OS:  I'm running Sierra 10.12.1.  My thanks to anyone who can assist.- curt

Luke Jennings · Answer

If your PDF views correctly in Preview, but not Acrobat, I suspect there are some layers that are turned off. (Preview will ignore the layer state and show you all layers) In Acrobat, set the layer properties default state to on.

Another possibility is an image effect from Powerpoint is set to overprint and your Acrobat display preference is set to not show overprint. Acrobat> Preferences> General> Page Display> Use Overprint Preview [Always]. If this fixes the issue, you may be able to flatten the PDF so the file will appear correct regardless of the Acrobat view preference setting.

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