Skip to main content
Participant
August 8, 2022
Question

preflight does not fix a PDF/X-4 print file error free

  • August 8, 2022
  • 2 replies
  • 979 views

Hello, I apologize for repeating this post since I didn't set it right; I am trying to save a PDF-X4 Print-ready; everything appears to be okay except for this error: Convert to PDF/X-4 (Coated FOGRA39)

         PDF DOCUMENT IS NOT COMPLIANT WITH PDF/X-4

                   PDF/X-4 entry missing or incorrect

                            Trigger values

                                     XMP User Defined: GTS_PDFXVersion:

I have no idea what this error refers to. I need to have this book published on a deadline. Anyone? Please help.

(I attached a Preflight screenshot)

Windows 11
Adobe Acrobat Pro DC version 22.001.20169.0

Thank you very much

Manuel
mlanzg@gmail.com

This topic has been closed for replies.

2 replies

Legend
August 9, 2022

1. There are two action buttons at the bottom of the preflight window. Which one did you click?

2. how did you make this PDF?

LinSims
Community Expert
Community Expert
August 9, 2022

Let me move this to the Acrobat forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.