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September 21, 2026
Question

Preflight reports "document contains an embedded file entry" on every PDF during PDF/A conversion (no visible attachment)

  • September 21, 2026
  • 1 reply
  • 12 views

It keeps giving me the error message saying the document contains an embedded file entry. when the document does not contain an embedded file. It's doing this to every document I try to put through Preflight.

 

Preflight pdf/A-2b keeps giving me an error message that the document contains an embedded file entry. In the summary at the bottom it says there is no embedded file. Why is this happening all of a sudden to every document I try to put through preflight?

[Title renamed by Adobe moderator]

    1 reply

    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    September 21, 2026

    Hello @Colorful_uniqueness3376


    I hope you are doing well, and thanks for reaching out. Sorry for the trouble you had.


    Could you please share more details about the issue?

    1. Which platform are you using: A) Windows or B) macOS?

    2. What exact Acrobat version/build is installed? Check from Meu > Help > About Adobe Acrobat.

    3. Is the error appearing when running A) a PDF/A-2b conversion/fixup or B) a PDF/A-2b compliance check/profile in Preflight?


    Please ensure you have the latest version of Acrobat installed on the machine: 26.002.21931, Out of cycle update, Sep 17, 2026. Check for any pending updates by navigating to Menu > Help> Check for Updates. Install the updates, restart the app and the machine, and try again.


    Rerun the built-in PDF/A-2b profile and note its exact name.
    Go to All tools > Use print production > Preflight. In Libraries, select PDF Standards, open Profiles, and run the relevant built-in PDF/A-2b profile. Adobe notes that Preflight errors are generated by the individual checks and property statements contained in the selected profile. Check these articles for more information: https://adobe.ly/3TgUA8n

    https://adobe.ly/4xvdk21


    In the Results panel, expand “document contains an embedded file entry.” If Acrobat lists a problem object, select it and use Show in Snap or double-click it. Adobe documents the Results list as profile-check mismatches, while the Overview is a separate display of document resources and general information; therefore, the two displays are not necessarily reporting the same condition. Reference article: https://adobe.ly/4hgxU0d


    In the Results panel, select Options > Create Report, choose a detailed report, and save it. This records the exact check and any problem object reported by Preflight. Reference article: https://adobe.ly/4dMxrBK


    I hope this helps, and please reach out if you need any help.


    Regards,

    Anand Sri.