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HaseMa321
Participating Frequently
November 27, 2022
Answered

Preflight Seitenkonvertierung (alles zu A4 etc.) nicht vorhanden

  • November 27, 2022
  • 2 replies
  • 844 views

Hallo Acrobat-Community,

ich habe ein Problem mit dem Preflight-Tool, es zeigt mir nicht mehr das Profil an,
welches sämtliche Seiten von bspw. eingescannten Blättern auf A4 zuschneidet.
Erst hatte ich gar keine Profile, dann habe ich die auf meinem PC gespeicherten
importieren können. Ich bin mir auch im Klaren darüber, dass man selbst so ein
Profil anlegen kann, das will ich aber nicht. Ich möchte einfach das, was zuvor
standardmäßig immer vorinstalliert war. Eine Neuinstallation und Reparatur habe ich auch
schon vorgenommen.

This topic has been closed for replies.
Correct answer Amal.

Hi there

 

Hope you are doing well.

 

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes.

 

Regards

Amal

2 replies

Amal.
Amal.Correct answer
Legend
April 12, 2023

Hi there

 

Hope you are doing well.

 

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes.

 

Regards

Amal

Amal.
Amal.
Legend
January 20, 2023

Hi @HaseMa321 

Our engineering team is still working on this issue.

 

Also, as a workaround, please try to Disable the sandbox feature in Acrobat (under Preferences > Security (Enhanced) > Enable Protected Mode at startup (Preview)). In the case of empty Profiles (or generally), it is advisable to remove the Preflight preferences (%APPDATA%\Adobe\Acrobat\Preflight Acrobat Continuous) to get fresh libraries/profiles after the sandbox is disabled.

 

Note: keep a backup of the folder before removing it from AppData, as any custom profiles might get lost during the removing/renaming of folders.

 

Regards

Amal

    H
    HaseMa321Author
    Participating Frequently
    January 20, 2023
    I created my own fixes and do also use the enhance feature for
    scans/pictures.
    So, no further information necessary from your side (also quite late).

    Kind regards
    Markus Haselberger
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