Answered
Prepare for Accessibility
I click the Prepare for Accessibility button, then I get the following error message: "Prepare for Accessibility is getting installed. Please wait to use this tool."
Souvik SadhuCorrect answer
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Jan 18, 2025 11:16 PM UTC
Hi @adam_8821,
Hope you are doing well. Sorry for the trouble, and the delayed response.
This message generally appears if you are using the tool for the first instance.
Acrobat dynamically installs the additional feature plugins, and it might take some time depending on the internet bandwidth.
Let us know if you still experience the issue, and we will investigate further.
-Souvik
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