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January 1, 2018
Answered

Prepare Forms Tool Not Working

  • January 1, 2018
  • 1 reply
  • 3068 views

I'm running Adobe Acrobat Reader DC and am subscribed to Acrobat Standard DC. In Acrobat Reader DC I try to open the tool, Prepare Forms and i'm redirected to subscribe which I already am. I've tried signing out and back in but with the same result. I'm trying to create a PDF document that will have form inputs. I even have a word doc with form inputs already but I think Adobe can do better. Am I in the wrong Adobe app?

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Correct answer Test Screen Name

Yes you’re running the wrong app, from what you say. Acrobat Reader and Acrobat Standard are different apps. Subscribing doesn’t change Reader, it will just keep telling you to subscribe. So you need to download and install what you paid for, then you should be set to go.

1 reply

Test Screen NameCorrect answer
Legend
January 1, 2018

Yes you’re running the wrong app, from what you say. Acrobat Reader and Acrobat Standard are different apps. Subscribing doesn’t change Reader, it will just keep telling you to subscribe. So you need to download and install what you paid for, then you should be set to go.

January 2, 2018

Thanks for the clarification. I don't understand why the process was so unclear. I had no idea there was a Standard version.

jane-e
Community Expert
Community Expert
February 8, 2018

danielf93395852  wrote

I had no idea there was a Standard version.

Daniel,

You might want to watch this short video (01:39) from www.lynda.com that explains about Reader and Acrobat Standard and Acrobat Pro. You don't need to join lynda.com to watch this. It's posted as free content.

Understanding the differences between Adobe Acrobat and Adobe Reader DC

If you want to watch the entire title, you can click the link for a free trial membership (or join for a month or a year.)

Learning Acrobat Reader DC