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Participating Frequently
Mar 4, 2025 3:35 AM UTC
Question

Preparing a Form - Insert Image Field

When you 'prepare a form' in Adobe, can the image field be set to accept more than just .jpg - trying to insert .pngs but it comes up with an error. It works perfectly fine with .jpgs but it would mean always resaving images as .jpgs as the platform they are saved from only downloads them as .png. Is there a way around this?

10 replies

justlearn
Community Expert
Community Expert
Mar 4, 2025 4:43 AM UTC

@Yonita26029006jv5q I tried on my Acrobat Pro, and I was able to ''insert a PNG" through the 'Add Image,' with no problem. What version are you using. 

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m
Participating Frequently
Mar 4, 2025 7:37 PM UTC

Looks to be the most current version. I work for a co-operation and have the full Adobe suite which updates with every update. I can't work it out. I only get the error when trying to insert a .png

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Participating Frequently
Mar 4, 2025 7:38 PM UTC

Sorry, was meant to load this screenshot showing what version I am using.

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PDF Automation Station
Community Expert
Community Expert
Mar 4, 2025 4:38 AM UTC

.png is an acceptable file format for both Acrobat and Reader for this function.

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