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Participant
October 17, 2017
Question

Preview Application is Messing with Editable PDF created in Acrobat DC

  • October 17, 2017
  • 2 replies
  • 978 views

Hello all,

I recently created a document in Adobe Acrobat that has editable text fields. A screen shot of my Options properties is below.

The PDF has about 150 of these fields, all with these options ticked. When I save the document and reopen the document in Acrobat, all of these fields work as they should. I can enter text and it fits neatly into each of these text fields.

My problem is that when I try to open the document through the Preview application on my Mac (as most people who get this document will do by default), when I input text into the text fields, the text wraps down to the next line but it does so in the middle of words. It does not take the whole word down to the next line. A screenshot for that can be seen here:

Furthermore, still in Preview, when I edit some of the fields and then save the PDF in Preview, the text shrinks from the size it should be (12pt or 14pt type) down really small to like 4 or 6pt type.

Again, the document is working swimmingly in Acrobat but these two errors are happening in the Preview application on my Mac.

Is there a solution for this? Chatting with Adobe Support gave no help. All of my Googling and reading gave me no help as well. The best answer I could find is that "One program is made by Adobe, one program is made by Apple. They interact with the PDF differently and it can't be fixed. Tell everyone to open the PDF in Acrobat and not Preview." Surely this can't be the solution?

Any help would be greatly appreciated.

Thanks!

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
Community Expert
October 17, 2017
Acrobate du PDF, InDesigner et Photoshopographe
swilli0Author
Participant
October 17, 2017

It should be noted that the above document was created in Adobe Acrobat DC

Bernd Alheit
Community Expert
Community Expert
October 17, 2017

Don't use Apple preview. It damages PDF files.

swilli0Author
Participant
October 17, 2017

I understand what you're saying. However, it's not really helpful. This PDF is for a client who will be e-mailing it out to their clients, most of whom are older. Telling them to use Acrobat to open a PDF instead of Preview isn't really an option. Most of them will be using the default program which, in most cases, is Preview.

I suggested what you said to our client who wasn't really satisfied with that answer/solution. Which is why I am here.