Skip to main content
suheba46814377
Participant
March 18, 2021
解決済み

Print as PDF saves as .log file

  • March 18, 2021
  • 返信数 3.
  • 26203 ビュー

Hi Team,

 

I tried print as pdf using adobe PDF saving as .log extension. I could not convert any file into pdf.

Please let me know what is an issue.

解決に役立った回答 Frederik245

This was an issue for me attempting to print pdf from Excel. Printing to pdf only generated a log file indicating a font was not found. Interstingly I was only using an Excel standard font.

In the Adobe pdf printer properties I only unchecked “Rely on system fonts only; do not use document fonts” and this fixed the issue.

Thanks to all who have been researching this.

返信数 3

Sherry_Mag
Participant
February 9, 2026

This worked for me. You have to have a document open and then chose Print, Properties, then “Adobe PDF Settings” then UN-check the “Rely on system fonts only; do not use document fonts”, Ok.

Participating Frequently
May 2, 2024

I have been getting this for a long time. When I try to save emails from users as PDFs, some of them are saved as log files rather than PDFs. I have to go into Printer Preferences/Properties and uncheck "Add documentation information" & " Rely on system fonts only: do not use for document fonts" in order to get them to save correctly. I do not want to have to do this each and every time...is there a way to update our properties? I am using acrobat version 2024.002.20687 | 64 bit.

Participating Frequently
May 2, 2024

Here is an image of the log file that comes up when i try to save it as a PDF. Kinda random, doesn't affect every email. 

Participating Frequently
May 2, 2024

I attempted to fix it with his a couple of months ago and it worked for a short time. 

Legend
March 18, 2021

1. What is Acrobat version exactly?

2. What is operating system version?

3. Please show log contents in full - open in Notepad and copy/paste.