Print button on form created in Acrobat DC wipes out content from fields. Suggestions?
Hi,
I created a form and posted it on the public website of the agency where I work. I'm not new to creating PDF forms, but I am new to Acrobat DC and Adobe CC applications. The form contains fillable fields and two buttons I created within the form creation interface: reset form and print form. I've always provided these two buttons.
A user of the form reported to us that using the print button would print the form but automatically wiped out everything they'd filled in the fillable fields. I test the form and found this was indeed the case. I was unable to find a way to create a print button that did not wipe out the content from the fillable fields.
This seems really odd to me. In general, people want to print a form after they've filled it out. Why would the form creation software wipe out filled-in content, especially without confirming that the user wants to purge the fields?
If anyone else has encountered this and has a suggested workaround that would enable me to include a print button that prints a form with all the filled-in content, I'd really appreciate it.
Thanks,
LDF