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matthew24885703bkz5
Participant
September 3, 2022
Answered

Print error when trying to resize page

  • September 3, 2022
  • 2 replies
  • 477 views

Up until recently, I have been able to use the "adobe PDF" printer to reszie a PDF page (I.E. 11x17 page to 22x34 page @ 200% scale).

 

For the last month or so, when I attempt this function I recieve a "The document could not be printed" massage.

 

Has anyone experienced this new problem? Is there a fix avaible? PS, I've already reinstalled the program with no success.

This topic has been closed for replies.
Correct answer Amal.

Hi there

 

Hope you are doing well.

 

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes.

 

Regards

Amal

2 replies

Amal.
Amal.Correct answer
Legend
April 12, 2023

Hi there

 

Hope you are doing well.

 

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes.

 

Regards

Amal

Amal.
Amal.
Legend
September 7, 2022

Hi @matthew24885703bkz5 

 

We are sorry for the delay in response. This issue is reported to our engineering team and they are working on it.

 

The fix will be available in the future updates.

 

Thanks for your time and patience

 

~Amal

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