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Participant
May 19, 2025
Question

Print to Adobe PDF broken

  • May 19, 2025
  • 1 reply
  • 251 views

"save as pdf" and "print to microsoft pdf" work fine, but when I do print to adobe I get a windows error message saying I do not have the permissions to save to that location. 

1 reply

creative explorer
Community Expert
Community Expert
May 19, 2025

@edward_8069 Ouch! This often happens if the user account you're currently logged into doesn't have the necessary write permissions for that specific folder. Try running Adobe as an administrator. Right-click on the Adobe Acrobat shortcut, and in the context menu that appears, select "Run as administrator." This will grant the program elevated privileges, potentially allowing it to bypass the permission restrictions and save the PDF successfully.

If this works, you might consider adjusting the permissions of the target folder permanently to allow your user account write access, or consistently running Adobe as an administrator when printing.

m
Participant
May 20, 2025

Might work as a one off, but it is impacting my who org. We are domain joined and patching is handled by ninjaOne. Maybe it is something ninjaOne is doing?