printer settings

Hello Susans,

We apologize for the inconvenience caused, as per the description above, after the update of Acrobat DC, you are not able to print 1 sided, Is that correct?

Please check for any pending updates of Acrobat from help>check for updates, restart the machine after installing the updates and see the printer settings to turn off the double-side printing.

The Double-sided printing is a printer feature, see the screenshot, you have to turn it off from the printer setting. You can refer to the following KB article to turn off the double-sided printing Print double-sided | Adobe Acrobat, Reader DC

If you are using a Mac operating system, you can check the printer settings and can refer to the screenshot to turn it off:

If the issue still persists, please share the following details:

• Is it a Mac or Windows machine?
• Dot version of Acrobat DC installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
• Make and model of the printer installed?

Let us know how it goes and share your findings.

Regards,

Anand Sri.