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Robert337379428q2h
Participant
March 11, 2025
Question

Printing Blurry PDFs

  • March 11, 2025
  • 1 reply
  • 245 views

Hi everyone. I am having an issue while printing PDFs. I have been having this issue the entire time that I have had my new Dell laptop, which is about a year. My boss and I are on the same internet network, both using Dell computers, and printing to the same printer. When he prints any PDF files, they are crisp and legible. When I print them, they are always blurry and you cannot read them to save your life. I am at a loss as I have tried everything and do not know how to rectify this issue. I have uninstalled and reinstalled, I have checked the settings, and it has not helped in the least. This is causing many issues since I cannot print a clear, easily legible PDF if I am at the office alone. Any/all suggestions welcome. Please let me know. Thanks. 

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
March 11, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described "My boss and I are on the same internet network, both using Dell computers, and printing to the same printer. When he prints any PDF files, they are crisp and legible. When I print them, they are always blurry and you cannot read"

 

What is the version of the Acrobat Pro you are using? Go to Help  > About Acrobat and make sure its updated to the latest version 25.01.20432 Go to Help > check for updates and reboot the computer once.

 

Also check for any pending/missing updates for the printer driver and firmware and try updating them, you may also try to remove the printer driver/firmware, reboot the computer and reinstall them from the printer manufacturers website and see if that works.

 

Also, while printing from Acrobat, try to print as an image. Go to Print > Advanced > Print as image and see if that works for you.

 

For more information please check the steps shared in the help page https://adobe.ly/4kHtlg3

 

 

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