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Participant
March 6, 2023
Question

Printing does not work since update to 2022.003.20310

  • March 6, 2023
  • 1 reply
  • 869 views

Hello,

Adobe Acrobat Pro updates automatically and since the last update (2022.003.20310), the print box appears, but when I click on the 'print' button, nothing happens. Printer is a Lexmark MX310dn

If i right click on the PDF file and choose open with Chrome (for example), the file open and I can print.

That behaviour did not occured before that update. 2022.003.20282 version did work for example.

I tried to deinstall/reinstall/update printer driver/change port, but problem persists.

Even try with printing as an image but still, nothing happens.

The Lexmark is recognized as if I create a PDF with the scanner, Twain pop up appears and I can scan a document, placed in the Lexmark. Just the print doses not work.

I noticed that before I see (and could choose)  double-dided option, but not anymore with the update installed automatically.

Anyone knows a workaround or if this is a bug, can this be investigate to update and correct it in another future update ?

Thanks for help !

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1 reply

Abambo
Community Expert
Community Expert
March 6, 2023

What is your OS and version?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
March 7, 2023

Windows 10